Payment / Shipping
Your package will be shipped with UPS or UPS EXPRESS with insured shipping. Customs duty and country-specific taxes must be paid by the customer.
UPS Standard (1-3 working days): FREE.
UPS EXPRESS (1 working day): $ 32,48 (29,- € )
EUROPEAN UNION (incl. Switzerland & Liechtenstein)
UPS Standard (4-6 working days): $ 32,48 (29,- € )
UPS EXPRESS (1 working day): $ 110,88 (99,- € )
UPS Standard (1-2 weeks): $ 77,28 (69,- € )
UPS EXPRESS (3-5 working days): $ 222,88 (199,- € )
UPS Standard (1-2 weeks): $ 110,88 (99,- € )
UPS EXPRESS (3-5 working days): $ 334,88 (299,- € )
Prices incl. VAT. For customers outside of the European Union our shop will automatically substract the German Sales Tax (VAT) during checkout.
After the purchase you are forwarded to payment provider SOFORT. On this page you only have to enter your bank account, PIN and TAN. The transfer is triggered directly with the button "continue" and the contract between you and us has come about.
After the purchase, you are immediately forwarded to PayPal. On this page, you must log in and confirm the payment by clicking the "pay now" button. The purchase contract between you and us is thus closed. The invoice amount is credited directly to us, then the production and dispatch of the goods takes place.
After the purchase, you are immediately forwarded to amazonpay. On this page, you must log in and confirm the payment by clicking the "pay now" button. The purchase contract between you and us is thus closed. The invoice amount is credited directly to us, then the production and dispatch of the goods takes place.
You can choose between the credit cards of Visa, Mastercard and American Express. In the course of order processing, you are asked to enter your credit card data so that authorization can be given. The connection is encrypted and offers you maximum security. Your credit card will not be debited until the parcel has been handed over to the parcel service. So you do not pay until we deliver. After payment is completed, your credit card data will be automatically deleted by us.
Payment in Advance
After your order you will receive an invoice by e-mail. You will transfer the invoice amount to our account. Please specify your order number, invoice number and customer number as your intended purpose. After receipt of your payment the ordered goods will be sent immediately.
Our bank account:
Financing is not possible. The goods remain our property until full payment.
Customs Duties / Import tariffs outside EU
Only applicable for shipments outside the European Union. All items in this online-shop will be shipped from Germany. Therefore, any order shipped to a destination outside the EU will be subject to import tariffs when the parcel arrives. Merchandise sold to buyers from outside the EU will be priced free of VAT / German value added tax. The recipient of the parcel will be responsible for the import of the merchandise and the applicable fees / tariffs on arrival of the parcel. These vary in each country; your local customs office will be glad to help you with the current status of import regulations. Please check the shipping services overview for import facilitation and savings with certain shipping services.
Handling and packaging of your order
We make great efforts to organize the shipping of your order as safely and quickly as possible.
Shipping services to world-wide destinations are very expensive. Therefore, no handling fee is charged for your order.
Nevertheless, many of our products are very fragile and need extremely careful wrapping and packaging. We have an elaborate packing machine to guarantee a packing as safe as possible.
We use a two component foam system, which allows for an exactly shaped wrapping of the items. You can see it on the 3-step-picture.
The warm and liquid foam expands as soon as the two foam components are mixed. While inflating, the foam shapes itself around the product.
Cooling down, the foam hardens and keeps the product exactly in place. It is nevertheless still soft enough to allow for a cushioning of the items inside the parcel.